Thursday, October 3, 2019

Process for Maintenance Work Order Requests

FOR ALL STAFF
The best way your needs can be met from the facilities department is by submitting a work request when needed. Use this website: https://westbend.oncfi.com/archibus.

  • The standard for determining when to submit work requests should be anything that takes 15 minutes or longer to complete. Items such as burned-out light bulbs, special cleaning requests over holidays, tables and desk height adjustments, etc. should be requested by submitting a maintenance service request ticket.
  • Requests for toilet paper, paper towels, emergency clean-ups, etc. should not be submitted in a work request. These requests should be reported directly to the custodian at your building.